Have questions about international flower delivery? International florists 1800Flowers has a list of frequently asked questions (FAQ) with helpful answers.
To Place an Order by Phone, Call Us:
From the US:1-800-858-5039
From Australia:1800 729 692
From the UK:0800 141 3273
Here are some tips in planning your gift experience with us:
To place an order over the phone, please call us at 1-800-858-5039. Our experienced sales and service specialists will be ready to assist you. We have extensive experience sending flowers and gifts all over the world—we make delivering smiles easy! For your convenience, our customer service agents also speak Spanish.
After you have placed your order, rest assured, you will receive an order confirmation email (including your card message) and a delivery confirmation email once the gift has arrived at its destination.
For all order inquires, call Customer Service inquires at 1-800-468-1141. Please reference your order number beginning with a "W". We will gladly answer any questions you may have.
Normally, we deliver between 9:00 AM to 7:00 PM in your recipient's time zone. During peak holiday times (or if the weather doesn't cooperate), delivery times can vary. If that happens, your delivery confirmation email may be slightly delayed. But don't worry, the excited, thank-you phone call, the jump-up-in-the air hug, the startled look of delight -- those should pretty much arrive on time.
If you need to cancel your gift order or make changes, please call us at 1-800-468-1141 or email us using our Online Customer Service Inquiry Form. Note: Changes on International orders may require 2 business day lead time. If your order has already been shipped or delivered, we won't be able to cancel it or make changes.
Visit our online order tracking page for the latest information on delivery. Be sure to have your order number or recipient zip code handy. Please note, if the zip code was converted to 99999 on your order confirmation, please be sure to enter the original recipient zip code.
If you would like to place an order with a Spanish speaking agent, we are more than happy to assist you. Our Spanish speaking agents are available 24/7. Please call us at: 1-800-527-3567.
Si usted desea realizar un pedido en español estamos más que encantados de ayudarle. Nuestros agentes que hablan español están disponibles 24 horas al dÍa, 7 dÍas a la semana. Por favor llámenos al 1-800-527-3567.